Benefits:

Ø  Cut manual client caseload processing in half

Ø  Decrease duplicate assessment/request of information

Ø  Increase community wide perspective identifying target population

Ø  Increase referrals to and from agency

Ø  Single point of entry

Ø  Increase appropriateness of referrals

Ø  Data gathering in a measurable and meaning full manner

Ø  Tracks timeliness of services

Ø  Tracks case load of services

Ø  Customized reporting

Ø  Interface with other hospital applications

Ø  Allows multiple sites to access application

Ø  Provide information on an individual prior to their presenting at a facility for services

Ø  client referrals from internal as well as external sources

Ø  Identify possible funding sources for client services

Functionality:

Ø  CMTS form – is capable of capturing caller/patient social psych, demographic information, referral source, assessment/call disposition information.

Ø  Non-Inquiry - ability to capture all calls (prank, hank up, employee, department, and patient).

Ø  Reports – The user will have the ability to print/preview reports based on different print criteria.

Ø  Online Hospital reference - information which includes directions, medical and administrative staff, accepted/declined insurance by facility, PAR/non PAR centers, list of local emergency numbers, local hot lines, general information and assessment centers.

Ø  Call Log – search for a caller in the system with various search criteria.

Ø  Maintenance – includes maintenance of hospital information, hospital specific bulletin board, analyst, hospital reference, department, national hot lines, assessment center primary/secondary fax numbers, and call center.

Ø  Mail – the ability to send and receive electronic messages within CMTS.

Ø  E-mail Log– the ability to monitor the status of PAR screening forms or Follow up record that was emailed to a facility.

Ø  E-mail Server – ability to email CMTS and follow up forms to the assessment centers.

Call for purchase information: